At Dasabhuja, every handmade crochet product is carefully crafted with love and attention to detail. Customer satisfaction is our priority, and we strive to provide the best shopping experience.

Returns

We accept returns only if:

• The product arrives damaged or defective.

• You receive the wrong product.

• The product has a manufacturing defect.

To request a return, please contact us within 48 hours of receiving your order with clear photos of the product and packaging.

Email: dasabhuja003@gmail.com

Non-Returnable Items

The following items are not eligible for return or refund:

• Personalized or custom-made crochet products.

• Products damaged due to misuse or improper handling.

• Products returned without prior approval.

• Products returned after 48 hours of delivery.

Refunds

Once we receive and inspect the returned product, we will notify you of the refund status.

If approved, your refund will be processed to your original payment method within 5–7 business days.

Exchanges

If you receive a damaged or incorrect item, we will gladly replace it at no additional cost.

Please contact us within 48 hours of delivery.

Return Shipping

If the return is due to our mistake (wrong or damaged product), Dasabhuja will bear the return shipping cost.

For all other approved returns, the customer is responsible for the return shipping charges.

Order Cancellation

Orders may be cancelled before production or dispatch.

Once a handmade product has entered production or has been shipped, the order cannot be cancelled.

Contact Us

If you have any questions regarding our Returns & Refund Policy, please contact us:

Email: dasabhuja003@gmail.com

Phone: +91 86177 13941

Address:
Shyamnagar, Bhatpara
West Bengal – 743127
India